Thank you for visiting and shopping at toyspace Below are the terms and conditions that constitute our shipping policy.
🚚 1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped, including tracking information if available.
Orders may be delayed during high-volume periods (e.g., sales, holidays, new product launches).
🌍 2. Shipping Locations
We currently ship to most countries worldwide, including:
North America (USA, Canada, etc.)
Europe (UK, Germany, France, etc.)
Asia (Singapore, Japan, Hong Kong, etc.)
Australia & New Zealand
Middle East
If your country is not listed at checkout, please contact us
💵 3. Shipping Rates & Delivery Estimates
Region | Standard Shipping | Estimated Delivery Time |
---|---|---|
United States | From $5.99 | 7–15 business days |
Europe | From $6.99 | 10–20 business days |
Asia-Pacific | From $4.99 | 7–14 business days |
Rest of World | From $9.99 | 10–25 business days |
Note: Shipping rates are calculated at checkout based on location and order weight.
🧾 4. Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, and fees imposed by the destination country.
These charges are not included in the product or shipping cost and are the buyer’s responsibility.
Customs delays may affect estimated delivery times.
📦 5. Shipment Confirmation & Order Tracking
Once your order is shipped, we will email you a tracking number (if available).
Please allow up to 48 hours for tracking to update after shipment.
❌ 6. Lost or Delayed Packages
If your order has not arrived within 30 business days of shipping, please contact us.
We are not responsible for:
Incorrect or incomplete shipping addresses
Packages marked as delivered but not received
Delays caused by customs or postal services
🚫 7. Undeliverable or Refused Packages
If a package is returned due to an invalid address, refusal to pay customs, or refusal at delivery:
A refund will be issued minus original shipping costs and return fees.
Reshipment is possible upon request, with additional shipping charges.
🛡️ 8. Shipping Insurance (Optional)
For high-value orders, you may purchase additional shipping insurance at checkout.
Contact us if you'd like to add insurance manually to your order.
⚠️ 9. Shipping Restrictions
We do not ship to PO boxes, military addresses, or sanctioned countries.
Certain items may have shipping restrictions due to size, weight, or local import laws.
🌪️ 10. Force Majeure
We are not liable for shipping delays or non-performance caused by events beyond our control, including but not limited to:
Natural disasters
Customs delays
Strikes or transportation shutdowns
Pandemics or government restrictions
📩 11. Questions?
📬 [Insert Warehouse or Logistics Address if applicable]